SymmetryZone, LLC ("we," "us," or "our") may collect personal information from you depending on how you interact with us. This information is collected to provide you with a superior customer experience and to support our business operations. Your personal information allows us to offer easy access to our products and services and to communicate promotional offers, news, and other updates that may interest you. You can unsubscribe from marketing communications at any time by following the instructions in our emails or updating your account preferences.
The personal information we may collect includes:
• Contact Information: Name, phone number, email, and postal address. • Account Information: Username, password, and subscription details. • Payment Information: Billing address, payment card details (including card number, expiration date, and security code).
• Location Data: IP address, country, ZIP code, or, with consent, precise geolocation of your mobile device.
• Social Media Information: Handles, content, and other data from our official social media pages.
• Health Information: With your consent, data from third-party healthcare providers regarding your health, use of health-related products, and services.
• Linked Account Data: Information from third-party services such as social media (e.g., Facebook) or payment platforms (e.g., PayPal).
• Demographics and Preferences: Date of birth, gender, dietary preferences, allergies, and health quiz responses.
• Career Application Details: Information provided when applying for a job, including résumé details and optional demographic information where legally permitted. • Friend Referral Information: Contact information you provide for others you wish us to contact.
• Other Content: Information submitted through contact forms or customer support tools.
We collect certain information automatically through cookies, web server logs, web beacons, and other technologies when you interact with our services. This may include your device IP address, browser type, operating system, referring/exit pages, clickstream data, and other usage statistics. These technologies help us:
1. Remember your information for future visits.
2. Understand and enhance your user experience.
3. Tailor our services to your preferences.
4. Measure the effectiveness of communications and improve functionality.
You can manage cookies through your browser or mobile device settings, though some features of our services may not function properly without them.
Targeted Advertising
SymmetryZone, LLC may work with third-party advertising networks to deliver tailored advertisements based on your preferences. These networks collect data using cookies, web beacons, and other methods. Depending on your location, you may have the right to opt out of targeted advertising or the sharing/sale of personal information. Visit aboutads.info/choices or networkadvertising.org/choices for more information.
How Do We Use the Information We Collect
We use your personal information to:
• Process orders and manage accounts.
• Provide customer support and respond to inquiries.
• Share promotional offers, updates, and relevant information.
• Manage surveys, events, and promotions.
• Ensure product safety and notify you of recalls.
• Enhance the safety and security of our services.
• Prevent fraud and other illegal activities.
• Comply with legal requirements.
We use third-party analytics providers like Google Analytics to understand user behavior and improve our services. For information on Google Analytics, visit Google’s privacy page. To opt out, visit Google’s opt-out page.
We share personal information only as outlined in this policy. This includes:
• Affiliates and Service Providers: For order fulfillment, analytics, and other business operations.
• Legal and Safety Reasons: In response to legal requirements, to protect our rights, or to prevent harm or fraud.
• Business Transfers: In connection with business transactions such as mergers or acquisitions.
Depending on your location, you may have the right to:
• Access or correct your personal information.
• Request deletion of your data.
• Withdraw consent for certain uses.
To exercise these rights, contact us as specified in the "How to Contact Us" section.
We implement safeguards to protect personal data from unauthorized access, alteration, or destruction.
Our services are not directed to children under 13, and we do not knowingly collect their information. If we learn of such collection, we will promptly delete the data.
Personal information may be transferred to and processed in countries with different data protection laws.
If you have questions about this policy, email us at customercare@symmetryzone.com or write to:
SymmetryZone, LLC
This policy may be updated periodically. Significant changes will be announced on our website, along with the updated "Last Revised" date.
At Mekar Heights, we are dedicated to enhancing your overall health and well-being through a carefully curated range of products chosen for their effectiveness and safety.
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